Haybet FAQ — All Your Questions Answered in One Place

No. Haybet's policy allows only one account per person. Any attempt to create multiple accounts will result in all accounts being closed and balances may be forfeited.

Click "Forgot Password" on the login page. A reset link will be sent to your registered mobile number or email. Follow the link to create a new password. The whole process takes under 5 minutes.

Yes. You can make a deposit and start playing as soon as your mobile number is verified. However, identity verification (KYC) is required before making any withdrawals.

Log in to your account and go to the "Deposit" page. Select mobile banking or any other supported payment method, enter the amount, and follow the on-screen instructions. Funds typically appear in your balance within 5–15 minutes.

The minimum deposit amount on Haybet may vary depending on your chosen payment method. Check the deposit page or contact support for the latest details.

Please wait 15–30 minutes after making a deposit. If the funds still haven't appeared, contact Haybet support with your payment reference number or a screenshot. We'll resolve it promptly.

Withdrawals are typically processed within 24–72 hours after the request is submitted. Pending KYC verification may cause delays. Verified regular users generally experience faster processing.

The KYC (Know Your Customer) process helps prevent financial fraud and misuse. It protects both your account and your funds. You can complete it easily by submitting a photo of your national ID or passport.

Withdrawals can only be made to a mobile banking account or bank account registered in your own name. Transfers to third-party accounts are not permitted.

A welcome bonus is automatically credited on your first deposit after registration. Bonus amounts and terms are subject to change — visit the promo page for current offers.

Each bonus comes with specific wagering requirements — meaning you'll need to place a set number of bets before withdrawing bonus funds. Read the terms carefully before claiming any bonus.

Yes, most bonuses have an expiry date. They are typically forfeited if not used within 7–30 days. Each bonus has its own validity period — check the offer details.

You can bet on hundreds of sports events including cricket, football, kabaddi, tennis, and basketball. Special odds are available for popular cricket and football leagues in Bangladesh.

Live betting means placing bets in real time while a match is in progress. Odds shift from moment to moment, making it especially thrilling for experienced bettors.

If an event is cancelled or postponed, your stake is generally refunded. However, rules may differ in certain cases. See the full Terms & Conditions page for details.

The Haybet app is available directly from our download page. Separate versions are available for both iOS and Android.

Yes. You can log in to both the app and the website using the same mobile number and password. Your balance and history are synced across both.

You may need to enable "Install from Unknown Sources" on your Android device. Go to Settings → Security → Unknown Sources and turn it on. Then download and install the APK file. If you run into any issues, contact our support team.

Haybet Live Casino features baccarat, blackjack, roulette, Dragon Tiger, and much more — all playable in real time with live dealers.

Purchase a bingo card containing a grid of numbers. The dealer calls out numbers one by one — mark them off as they appear on your card. Complete a specific pattern (a row, column, or full card) to win. Simple, fun, and fast-paced.

Go to the "Responsible Gaming" section in your account settings. From there, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Enable self-exclusion from "Responsible Gaming" in Settings, or contact Support. You can choose an exclusion period of 6 months to 5 years. Your account cannot be recovered during this period.

Start by reaching out to Haybet support — we'll help you activate self-exclusion and other protective tools. We also strongly encourage you to seek advice from a mental health professional. Visit our Responsible Gaming page for more information.